Frequently Asked Questions

How can we help you?

Your Account & Orders

If you have created an Account with us, you will be able to view your order history and information by signing in.


We accept Visa, Mastercard, Google Pay, Apple Pay and PayPal.

Shipping & Returns

Orders will be dispatched within 7 working days. If urgent, please contact the store.

Shopping Information

After placing your order you will receive an order confirmation via email. We process your order as soon as we are able. You will receive an order dispatched notification once your order has left our warehouse.

Where are you located?

We have 2 stores in Manchester with the goal to open more!

Bella Boutique
Millgate Shopping Centre
26A The Mall, Bury BL9 0QQ

Opening hours and directions.

Lorena Boutique
469 Bury New Road, Prestwich, M25 1AD

Opening hours and directions

My answer is not listed here?

If you cannot find an answer to your question, please contact our friendly team here.